Steven Capps

A native of Detroit and ever hopeful Tigers fan, Steven began his career in Quality Assurance in the Durable Medical Equipment industry. He transitioned from continuous improvement projects to organizational transformations under the tutelage of the late J. Guerin (Chevalier, Legion d’honneur) as a turnaround specialist of distressed firms. After nearly two decades of successful leadership roles in financial services, Steven founded Whispering Mountain Management Group.

Steven studied chemistry and history as an undergraduate at the University of Evansville. He subsequently studied mathematics at the University of Nebraska-Lincoln, and obtained an MBA at Georgetown University. He lives in Charlotte, NC with his wife, Lana, and British Labrador, Lilly.

We improve the human experience, of customers and employees, through assessing and developing business intelligence capabilities


We do what we say and say what we think


Our humanity is central to who we are and how we work with others


We strive to do our best and to make our best better


We separate fads from true innovation and focus on qualities that have led to success since time immemorial